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DHST Privacy Notice

Privacy Notice

Dulwich Hamlet Football Community Mutual Limited trading as Dulwich Hamlet Supporters' Trust
Registered Society Number: 29531R
Registered Address: DHST c/o 2 Piermont Green, London, SE22 0LP
Effective Date: 30/07/2025

1. Who we are

Dulwich Hamlet Supporters' Trust is a supporters’ trust and a registered society under the Co-operative and Community Benefit Societies Act 2014. We are run by and for supporters of Dulwich Hamlet Football Club to promote democratic supporter ownership, representation, and influence in the club.

We take your privacy seriously and are committed to protecting your personal information in line with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

To contact us about this privacy notice or your data rights, use the details below:

Data Protection Contact
Email: admin@dhst.org.uk
Address: DHST c/o 2 Piermont Green, London, SE22 0LP

2. What information we collect

We collect personal data when you:

  • Become a member of the trust

  • Contact us or interact with us (e.g. by email, at events, or on our website)

  • Donate

  • Participate in elections, votes, or meetings

  • Make a purchase on our online store

  • Sign up to receive news or updates

Personal data we collect may include:

  • Full name

  • Contact details (email, phone, postal address)

  • Membership information (e.g. membership number, status, renewal history)

  • Payment information

  • Communication preferences

  • Any information you choose to share with us (e.g. via email or forms)

3. How we use your information

We process your personal data to:

  • Administer and manage your membership

  • Communicate with you about elections, AGMs, and key decisions

  • Process payments or donations

  • Keep you informed about trust news, campaigns, and events

  • Support democratic member engagement and voting

  • Maintain our member register, as required by law

We may also use anonymised data for reporting or statistical purposes.

4. Legal basis for processing

We process your data under the following lawful bases:

  • Contract: To manage your membership and provide associated services

  • Legal obligation: To meet statutory requirements for registered societies

  • Legitimate interest: To keep you informed about trust activities and enable democratic engagement

  • Consent: For optional communications such as newsletters or promotional content (you can withdraw consent at any time)

5. Sharing your information

We never sell your data. We may share it with:

  • Third-party service providers (e.g. for membership management, email services, or payment processing) under appropriate agreements

  • Statutory bodies like the Financial Conduct Authority (FCA) if required by law

All such sharing is strictly limited to what’s necessary and is protected by data processing agreements.

6. Data retention

We keep your data only for as long as necessary:

  • Membership records: Up to 6 years after membership ends

  • Financial records: 6 years minimum (for HMRC compliance)

We securely delete or anonymise data when no longer needed.

7. Your rights

You have the right to:

  • Access your personal data

  • Request correction or deletion

  • Restrict or object to processing

  • Withdraw consent for communications

  • Request a copy of your data (data portability)

To exercise any of these rights, contact us using the details above. You also have the right to complain to the Information Commissioner’s Office (ICO):

https://ico.org.uk/
0303 123 1113

8. Updates to this notice

We may update this notice periodically. The latest version will always be available on our website or by request.